Address Changes & ErrorsUpdated 2 years ago

ADDRESS CHANGES

Please be sure your shipping address is correct.  Due to chargeback scams we are unable to change your address after your order has been made.  If you believe you have made a mistake with your address please let us know immediately.  We can cancel and refund your order before it ships and then you can re-order.  If your order has already shipped, we can contact the courier and request that it be redirected and returned to us for a fee.  You can then create a new order.  Once we receive your parcel back we will refund all items.  Shipping fees or courier fees for redirection are not refunded for shipping address errors.

SHIPPING ADDRESS ERRORS

Please be sure your shipping address is correct since this is automatically exported into our shipping programs as entered by you. We have little to no ability to stop, redirect, or find your parcel.  In the event your order is returned to us due to reasons such as "incomplete address, Unclaimed at post office, Moved, or Refused" we will refund the items once returned to us, but not the shipping fees.  You are then welcome to re-order. 

UNCLAIMED PARCELS

In the event your order is returned to us due to reasons such as "incomplete address, Unclaimed at post office, Moved, or Refused" we will refund the items once returned to us, but not the shipping fees.  You are then welcome to re-order.