Birth Pool WarrantyUpdated 2 days ago

🛠️ Birth Pool Warranty Policy

We stand behind the quality of the products we sell and aim to resolve any manufacturer defects quickly and fairly. Please review the information below before submitting a warranty claim.

⏰ Warranty Claim Timeframe

• All manufacturer defects must be reported within the warranty period of the particular Brand of pool.

• We highly recommend opening and inspecting your birth pool well before your due date to ensure everything is in perfect condition.

⚠️ Second-Hand Purchases

Warranty coverage is only valid for the original purchaser.
If the pool was purchased second-hand, even if it is still within its expected use range (e.g., 5 uses or 1 year), the warranty is no longer valid.

Only the original purchaser with proof of purchase may submit a warranty claim.

📝 How to Submit a Warranty Claim

To start a claim, please use our online form:
👉 Create Warranty Claim

Important: Please do not dispose of the pool or liner until your claim has been reviewed and completed.

You will be asked to provide:

• Order number and purchaser name

• Description of the issue

• Photos of the defect (if applicable)

• Any relevant usage details

• 📦 Warranty Coverage by Pool Type

  Birth Pool Model	Warranty Coverage
  Passages Pool	Single Use Only
  Waterbabies Personal Use	Single Use Only
  Waterbabies Professional	1 Year or 40 Uses (whichever comes first)
  Birth Pool in a Box – Personal Use	Single Use Only
  Birth Pool in a Box – Professional	1 Year or 40 Uses (whichever comes first)