HELP CENTER logo
HELP CENTER logo

All articles

How Much Is Shipping?Updated a day ago

Shipping costs vary depending on several factors, including:

  • What you’re ordering (weight and size of items)
  • Where you’re shipping to (based on your postal code)
  • How fast you want it to arrive (Standard, Express, or Overnight options)

đź’ˇ Use Our Shipping Calculator

You can view shipping options and rates before placing your order:

  1. Add items to your cart
  2. Go to the Cart page
  3. Enter your postal code in the shipping calculator
  4. View the shipping methods and costs available to your location

At checkout, you’ll also see final shipping rates based on your full address and selected delivery method. You can then decide whether to complete your purchase.

We aim to keep shipping fees as close as possible to what we pay the couriers—our prices are not padded to offer “free shipping,” but rather focused on fair, transparent rates.


Can We Just Mail This Small Item Without Tracking?

We understand that small items might seem suitable for regular mail, but we do not offer non-tracked shipping services—and this policy is strictly enforced.

Here's why:

  • đźšš Tracking is essential for proof of shipment and delivery, especially due to the medical nature of our products.
  • đź’µ Because all packages include tracking, the minimum shipping fee across Canada is typically $10+.
  • 📍 Shipping costs vary depending on your location. We ship from Alberta, so distant or remote addresses will incur higher rates.
  • đź§® Rates are automatically calculated at checkout based on the product’s weight, dimensions, and your postal code.

💡 Tip: If you have the option to ship to an alternate address, try entering a different postal code at checkout—this may reduce the cost depending on the region.  PO Box addresses can be more expensive and limit to only one courier (Canada Post) - try a physical address instead and what rates UPS offers.

We appreciate your understanding as we work to ensure fast, reliable, and accountable shipping for all customers.

Was this article helpful?
Yes
No