WARRANTY CLAIM (Medical Device)

WARRANTY CLAIM (Birth Pool)

GENERAL RETURN (no product defect)

HELP CENTER

<p>As of January 2022, <span data-offset-key="ct7va-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">we transitioned our business model to &#xA0;</span></span><span data-offset-key="ct7va-0-1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">ONLINE SHOPPING ONLY. &#xA0;Our retail store is permanently closed. &#xA0;</span></span><span data-offset-key="ct7va-0-2" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">We no longer have retail staff to assist you in person and fulfill orders strictly online. &#xA0;&#xA0;</span></span></p><div data-block="true" data-editor="6u2ur" data-offset-key="b5966-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="b5966-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="b5966-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Our average time to fulfill orders is an impressive 16-18 hours, which means your order will most likely arrive next business day if you live within the Calgary city limits or close-by neighbouring towns.</span></span></div></div><div data-block="true" data-editor="6u2ur" data-offset-key="2ccd1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="2ccd1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="2ccd1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="6u2ur" data-offset-key="9q288-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-block="true" data-editor="fl4mh" data-offset-key="315oj-0-0" id="isPasted"><div data-offset-key="315oj-0-0"><a href="https://www.midwiferysupplies.ca/pages/priority-same-day-shipping" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="315oj-0-0"><span data-text="true">PRIORITY &amp; SAME DAY DELIVERY&#xA0;</span></span></a></div></div><div data-block="true" data-editor="fl4mh" data-offset-key="cthvq-0-0"><div data-offset-key="cthvq-0-0"><span data-offset-key="cthvq-0-0"><span data-text="true">Order before 11am and select local CALGARY same day option at checkout.</span></span></div></div><div data-block="true" data-editor="fl4mh" data-offset-key="456pn-0-0"><div data-offset-key="456pn-0-0"><span data-offset-key="456pn-0-0"><span data-text="true">Order before 2pm for your order to ship today. &#xA0;Select from Priority options at checkout.</span></span></div></div><div data-block="true" data-editor="fl4mh" data-offset-key="kq3n-0-0"><div data-offset-key="kq3n-0-0"><span data-offset-key="kq3n-0-0"><span data-text="true">**Pending product availability &#xA0;</span></span><a href="https://www.midwiferysupplies.ca/pages/priority-same-day-shipping" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="kq3n-1-0"><span data-text="true">LEARN MORE</span></span></a></div></div><div data-block="true" data-editor="fl4mh" data-offset-key="ao3ej-0-0"><div data-block="true" data-editor="3l7k3" data-offset-key="5oruj-0-0" id="isPasted"><div data-offset-key="5oruj-0-0"><a href="https://birthsuppliescanada-help.gorgias.help/en-US/pickup-&amp;-store-hours-176594" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="5oruj-0-0"><span data-text="true"><br></span></span></a></div><div data-block="true" data-editor="bqd20" data-offset-key="cv8d7-0-0" id="isPasted"><div data-offset-key="cv8d7-0-0"><a href="https://www.midwiferysupplies.ca/pages/pick-up" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="cv8d7-1-0"><span data-text="true">PICKUP AT WAREHOUSE</span></span></a></div></div><div data-block="true" data-editor="bqd20" data-offset-key="8tk1a-0-0"><div data-offset-key="8tk1a-0-0"><span data-offset-key="8tk1a-0-0"><span data-text="true">Order online before 12pm for same day pickup*. &#xA0;Order online, select the pickup option, wait for us to email you that your order is ready with directions/instructions. &#xA0;**Pending product availability &#xA0;</span></span><a href="https://www.midwiferysupplies.ca/pages/priority-same-day-shipping" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="8tk1a-1-0"><span data-text="true">LEARN MORE</span></span></a></div></div></div><div data-block="true" data-editor="3l7k3" data-offset-key="54ggm-0-0"><br></div></div><p><br></p><p id="isPasted"><a href="https://www.midwiferysupplies.ca/pages/contact-us" target="_blank" title="CONTACT US"><strong>EMAIL US</strong></a></p><p><strong>TEXT US:</strong> 587-800-3595</p><p><strong>CHAT WITH US</strong></p><p><strong>WAREHOUSE LOCATION</strong><br>(not open to retail walk-in)<br>#110, 6330 - 12 Street SE<br>Calgary, Alberta T2H 2X2<br><br>We operate between the hours of 9am-3pm Monday to Friday MDT</p><p><br></p></div>

As of January 2022, we transitioned our business model to  ONLINE SHOPPING ONLY.  Our retail store is permanently closed.  We no longer have retail staff to assist you in person and fulfill orders strictly online. EMAIL US. TEXT US: 587-800-3595. CHA

Pickup & Store HoursUpdated 6 months ago