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Return Instructions ~ for ONLINE ordersUpdated 2 years ago


  1. See Return Policy or Exchange Policy HERE
  2. Create return request HERE
  3. Return items to:  

    Birth Supplies Canada Inc.
    #110, 6330 - 12 Street SE
    Calgary, AB  T2H 2X2
    **Be sure to include a copy of your RMA, INVOICE, and/or name and address inside the box so we know who to refund

  4. Once received, we will inspect the items and refund the individual items promptly.  Please allow 3-5 days to process.  You will receive a refund confirmation email. 

If you received DISCOUNTED SHIPPING and later return the items; our original cost of shipping will be deducted from your refund.  Example:  Your order is $250 and qualifies for discounted shipping.  You return the item and the refund is $250 minus $14.57 shipping fees we paid to ship your original order.    To estimate this number, look at the first rate displayed below the discounted shipping option at checkout.

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