HELP CENTER logo
HELP CENTER logo

All articles

Tracking your orderUpdated 8 hours ago

📦 Tracking Your Order

Once your order ships, you will receive a shipping confirmation email that includes a tracking link.

🇨🇦 For Canadian Orders:

You can use the tracking link provided to follow your parcel from the moment it leaves our warehouse until it arrives at your doorstep.

🌍 For International Orders:

All international shipments are sent via Canada Post.

  • After your parcel crosses the border, tracking updates may temporarily lag.  Often orders appear to be "stuck at customs", however they are still moving. 
  • For more detailed delivery updates, use your Canada Post tracking number on your local courier’s website.
  • Example:
    For shipments to the United States, enter your tracking number at 
    www.usps.com

If you haven’t received your shipping confirmation or tracking number, please check your junk or spam folder—and feel free to contact us at [email protected] if you need further assistance.

Was this article helpful?
Yes
No