If your order is flagged as fraudulentUpdated 3 years ago

IF YOUR ORDER IS FLAGGED AS FRAUDULENT

While we are sure our customers are honest and want to have a respectful transaction with our company, we are also dealing with internet scams on a daily basis.  We have a number of policies in place to protect from this and below are couple more common interactions that we have a ready policy in place for.  The following items will be promptly canceled for full refund.

NO HIGH RISK ORDERS:  If your order is flagged as fraudulent, we will automatically cancel and refund your order.  Please reorder and be sure your billing and shipping addresses are same or you are not ordering from an IP address very far distance from billing/shipping.  

NO ADDRESS CHANGES:  You cannot change your address after submitting order.  It can however be cancelled if you contact us before we ship.  Please double check your shipping address before you submit your order online.  We understand that sometimes browsers keep old addresses in cache and customers are sometimes in a hurry and don't check the final confirmation page when checking out online.  In most cases, your package will be returned to us and you will be refunded for all items promptly.   See shipping address errors above.

INACCURATE PAYMENTS:  If paying via email bank transfer, cheque or paypal please be sure your amount is accurate.  Overpayments will be refunded in full and order will be cancelled.