Online Ordering
Online Ordering Instructions
Thank you for shopping with Birth Supplies Canada! Here's what to expect when placing your order:. Browse and add items to your shopping cart. When ready, proceed to Checkout. Provide your shipping and payment information as prompted. Submit your ord
Who Can Order from Us?
Our website is open to the public, and anyone can place an order—no prescription or special account is required. We proudly hold a Health Canada Medical Device Establishment License and specialize in providing medical devices and supplies. Please not
Minimum Order Value
To help cover the base costs of fulfilling small orders, we have a minimum order subtotal of $15.00. Many of our items are priced quite low, but even the smallest orders still require packaging, processing, and shipping—just like larger ones. Please
Shipping outside Canada - International
Thank you for considering Birth Supplies Canada for your international order. Please carefully review the following information before placing an order to a destination outside of Canada. As of August 29, 2025, we have temporarily paused all shipment
If your order is flagged as fraudulent
At Birth Supplies Canada, we value our customers and are committed to respectful, secure transactions. However, as with many online businesses, we regularly encounter internet fraud and have implemented several policies to protect both our company an
Trouble at Checkout? Here Are Common Fixes
If you're having trouble completing your order or your credit card isn’t going through, don’t worry—you're not alone. Most checkout issues stem from just a few common causes, and the good news is that they’re usually easy to fix. We have a minimum or
How to Check Product Availability
Each item in our store displays availability just below the Add to Cart button. Here's what the labels mean:. If your order is time-sensitive, please write "PRIORITY" or "URGENT" in the order comments during checkout. Our warehouse team monitors thes
Checking your order status
Wondering where your order is in the process? Here's how to check:. At the top of the order page, look for the section titled “Order Status.”Here, you'll find:. If you'd like to know which item(s) might be delaying your shipment:. Our support team—or