You may return most unopened items to us within 30 days of delivery. Some conditions apply (see below). Items must be returned in their original packaging and be in resalable condition. Shipping fees for orders that have already shipped are non-ref
If you received DISCOUNTED SHIPPING and later return the items; our original cost of shipping will be deducted from your refund. Example: Your order is $250 and qualifies for discounted shipping. You return the item and the refund is $250 minus $1
We do not have an exchange policy. If you would like to exchange an item for a different one, please return the original item as per our RETURN POLICY and you will be refunded your original purchase price once we receive the item. Shipping fees for
Any manufacturer's defects need to be reported within 30 days of delivery. It is HIGHLY recommended that pools be opened and inspected well prior to a due date so that if there is a manufacturing defect it can be replaced well in time for the birth.
If you have received a faulty medical device, please know that we need to adhere to a strict reporting method. Please complete the Medical Device Warranty Claim form